FAQs

What are your prices?

Our prices are subject to change depending on raw materials and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

No. Whether you order products separately or full sets, all is satisfied the ordering conditions.

Can you supply the relevant documentation?

Yes. We can provide most documentation including accompanying documents and other export documents where required.

What is the average lead time?

The average lead time is 60 days after receiving the advance. The lead times become effective when: (1) we have received your advance. (2) we have your final confirmation for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to our bank account.
30% T/T Advance, Balance OA Payable Before Shipment.

What is the product warranty?

We warranty our materials and workmanship. In warranty or not, we resolve customer issues as the core mission and promise to satisfy all customers.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging.

How about the shipping fees?

Generally, we provide FOB Qingdao Port price. If you choose other transportation, please contact us.